CANCELLATION POLICY (Online Orders)

 

Our planning process for each cheese + charcuterie board order begins the moment it is received. By purchasing this product, the payer acknowledges and agrees that 50% of the total on this transaction is a non-refundable deposit. In order to receive a 50% refund, cancellation must be requested, in writing, to hello@grazinghaus.com 48hrs before the scheduled order date. No refunds will be issued to cancellations requested less than 48hrs of the scheduled order date.

 

CANCELLATION POLICY (Workshops)
A 50% deposit is required to secure the date and time of private workshops. Workshops can be canceled with 30 days' notice, and 25% of the deposit amount will be refunded. Workshops canceled after 30 days will receive no refund. Workshop minimum bookings are 10 guests, maximum booking is 25 guests. The final guest count for workshops must be provided 7 days before the event to allow time for product procurement. Final Payment must be received 3 days prior to the event. Workshop invoices can be paid using Zelle to avoid a 3% processing fee, or an electronic invoice can be sent to your email where a 3% processing fee will be applied.

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CANCELLATION POLICY (Catering)
A 50% deposit is required to secure the date and time of catering services. Tables can be canceled with 30 days' notice, and 25% of the deposit amount will be refunded. Tables canceled after 30 days will receive no refund. The final table count must be provided 14 days prior to the event to allow time for product procurement. Final Payment must be received 3 days prior to the event. Table invoices can be paid using Zelle to avoid a 3% processing fee, or an electronic invoice can be sent to your email where a 3% processing fee will be applied.