Frequently Asked Questions:
How do I place my order?
Simply click the order button located at the top right corner of the site! If you want to talk before feel free to email us at and we will set up a conference call
Can I choose the cheese for my order?
Grazing Haus releases a Cheese Menu of the Month every month! You can see our cheese selection on our homepage showcasing our featured platter. We do all things seasonally including buying fruits and sweet treats for the month.
How far in advance do I need to place my order?
For Platters and Boxes - a minimum of 48 hours is requred for each order, the earlier the better.
Tables need to be reserved 2 weeks in advance of the date. Please check our calendar for availability of your date.
What is included with my order?
After we have discussed any customizations and size, your Grazing Haus order will come with a mixture of the following:
Beeseasonal Honey Pot + Honey Stick
Seasonal Fruit and Crudite
Nuts and dried fruit
Something sweet (usually chocolate covered nuts or a seasonal holiday-themed treat)
Is it delivery only, or can I pick up my platter?
Pick Up is by appointment only for now.
Pick up locations will be released in 2021!
Delivery 1-4 PM Tuesday - Sunday *fee applies*
Do I keep the platter?
Yes! Everything is yours to keep - no returns necessary. Our platters are disposable and reusable for you to have.
Will you build a platter on one of my own boards?
Yes, I ask for the platter 3 days in advance - pricing based off of your board size.
Where do you deliver?
Cape Coral, Florida
Fort Myers, Florida
North Fort Myers, Florida
Bonita Springs, Florida
Naples, FL - we offer a pick up location for boxes and platters (no delivery in Naples for platters and boxes):
1. The Boat House of Naples: Monday - Friday ONLY
Naples orders must be placed 48 hours in advance so your graze can be in Naples for pick up.
Tables are available for Naples bookings as well - complimentary delivery and set up.
What is your delivery fee?
$10/ first 10 miles delivery
Additional fees will apply to those orders over 10 miles that do not meet order minimums
Delivery fee may be waived if meeting for delivery
How do I pay?
An invoice will be sent to you after your confirmation email has been sent.
Delivery drivers do not recieve delivery fee or electronic tip.
Please Note: A 6.5% sales tax is applied to all orders
What is your cancellation policy?
Deposits are nonrefundable for orders over $150
Cancellation Policy: orders can be canceled up to 72 hours (3 days) before the delivery date. Any cancellations made after 72 hours notice are nonrefundable.
How long will my graze last?
We suggest eating your graze the day it is delivered - this guarantees freshness!
If you must wait to graze - our boxes and platters are good for 24 hours. We can not guarantee freshness past 24 hours.
Help I still have more questions!
No problem at all! Reach out to me at and we will set up a conference call talking cheese is my favorite hobby!