F.A.Q.

How do I place my order?
Simply click the order button located at the top right corner of the site!

Can I choose the cheese for my order?
Grazing Haus curates a cheese menu that is filled with quality, crowd pleasing, and delicious cheeses. We ask that your trust our judgement when plating a graze for you. If there are any extreme cheese aversions - please note those at check out. 

Can I place a same day order?
Orders are taken 24 hours in advance. For busy holidays we suggest ordering far in advance as production capacity limits the number of orders we can produce in a single day. If you miss out on ordering come by our shop and pick up a stocked grab and go option from our fridge. These are sold on a first come first serve basis.

Do you have pick up locations for your boards/boxes?

Yes! Our grazing shop is located at 821 Cape Coral Parkway W. #9 the Crown Royal Plaza *Cape Coral Parkway and Skyline intersection* 

Interested in becoming a wholesale account? Please email us at GrazingHaus@gmail.com 

What will my order come on?

All Platters come on a reusable wooden platter. Gab & Go options are served on eco-friendly packaging. 

Will you build a platter on one of my own boards?

At this time we do not curate orders on boards from home.

Where do you deliver?

​Delivery zones are checked during checkout at www.grazinghaus.store - we service SW Cape Coral and the McGregor neighborhoods.

​I have to cancel my order at the last minute, can I get a refund?

  1. Cancellation Policy: orders for platters, boxes, and cones can be canceled up to 72 hours (3 days) before the delivery date. Any cancellations made after 72 hours' notice will receive a 75% refund. 

  2. Cancellation Policy: Tables and Workshops that are canceled within 48 hours of the booking date will receive no refund.

  3. Reschedule: Tables and Workshops can be rescheduled - you will receive 25% of your initial deposit as a credit towards the new scheduled date. Rescheduling can be done up to 72 hours before the original event date. ie: Class/Table on June 4 - must be rescheduled by June 1. 

I have an allergy, can you accommodate that?

Yes, please identify food allergies during check out. However do note that Grazing Haus is a kitchen that does utilize almonds, pistachios, walnuts, and berries year-round. 


Are you insured?

Yes, we are licensed and insured.

How long will my graze last?

Enjoying your graze day of is best, but with our new insulated packaging, we can guarantee a shelf life of 2 days.