F.A.Q.
How do I place my order?
Simply click the order button located at the top right corner of the site!
Can I choose the cheese for my order?
Grazing Haus curates a cheese menu that is filled with quality, crowd-pleasing, and delicious cheeses. We ask that your trust our judgment when plating a graze for you. If there are any extreme cheese aversions - please note those at checkout.
Can I place a same-day order?
We currently accept orders 24 hours in advance. For busy holidays we suggest ordering far in advance as production capacity limits the number of orders we can produce in a single day. If you miss out on ordering come by our shop and pick up a stocked grab-and-go option from our fridge. These are sold on a first come first serve basis. You may always call the shop to see if we can accommodate a last-minute order.
Do you have pick-up locations for your boards/boxes?
Yes! Our grazing shop is located at 821 Cape Coral Parkway W. #9 the Crown Royal Plaza *Cape Coral Parkway and Skyline intersection*
Interested in becoming a wholesale account? Please email us at GrazingHaus@gmail.com
What will my order come on?
Platters are served on eco-friendly disposable platters. You can upgrade your order to a wooden platter for a $10 upgrade charge at checkout.
Will you build a platter on one of my own boards?
At this time we do not curate orders on boards from home.
Where do you deliver?
Delivery zones are checked during checkout at www.grazinghaus.store - delivery services will be expanding in the near future. You can always call the shop to check your delivery zipcode and fee.
When are orders delivered?
Orders are delivered between 10 AM - 1 PM - there is no guaranteed delivery time as we deliver based on the most optimized route.
I have to cancel my order at the last minute, can I get a refund?
Please refer to our cancellation policy page.
I have an allergy, can you accommodate that?
Yes, please identify food allergies during check out. However do note that Grazing Haus is a kitchen that does utilize almonds, pistachios, walnuts, and berries year-round.
Are you insured?
Yes, we are licensed and insured.
How long will my graze last?
Enjoying your graze day of is best, but with our new insulated packaging, we can guarantee a shelf life of 2 days.
What can I do at Grazing Haus?
We are a retail shop open Tuesday - Sunday where you can come purchase any of our pre-made platters, shop our curated gift sections, or place an order, and coming soon we will be hosting ticketed dining experiences. Our venue will also be for hire - details coming soon.