Frequently Asked Questions:

How do I place my order?

Simply click the order button located at the top right corner of the site! If you want to talk before feel free to email us at grazinghaus@gmail.com and we will set up a conference call

Can I choose the cheese for my order?

Absolutely, everything is customizable! Pricing may reflect if a luxe cheese brand is made.

How far in advance do I need to place my order?

For Platters and Boxes - a minimum of 48 hours is requred for each order, the earlier the better.

Tables need to be reserved 2 weeks in advance of the date. Please check our calendar for availability of your date.

What is included with my order?

After we have discussed any customizations and size, your Grazing Haus order will come with a mixture of the following: 

  • Beeseasonal Honey Pot + Honey Stick

  • Cheese Selections

  • Charcuterie variety

  • Seasonal Fruit and Crudite

  • Cracker bag

  • Nuts and dried fruit

  • Olives/ pickles

  • Something sweet (usually chocolate covered nuts or a seasonal holiday-themed treat)

Is it delivery only, or can I pick up my platter?

I am happy to work with you! Grazing Haus is currently home based in SW Cape Coral. If you want to come pick up you are free to do so!

 

On busier Holidays I have designated pick up times and delivery slots which are filled on a first come first serve basis. 

 

Want to meet? We can do that too. We will work together on the meet up location - a small delivery fee may apply in some cases.

Do I keep the platter?

Yes! Everything is yours to keep - no returns necessary. Our platters are disposable and reusable for you to have.

Will you build a platter on one of my own boards?

Yes, I ask for the platter 3 days in advance - pricing based off of your board size.

Where do you deliver?
  • Cape Coral, Florida

  • Fort Myers, Florida

  • North Fort Myers, Florida

What is your delivery fee?
  • $10/ first 10 miles delivery

  • Additional fees will apply to those orders over 10 miles that do not meet order minimums

  • Delivery fee may be waived if meeting for delivery

How do I pay?

For orders over $150 a 50% deposit is required - an invoice will be sent online deposit due day of booking​

For all other orders I accept cash, credit cards, venmo and gift cards

Please Note: A 6.5% sales tax is applied to all orders

What is your cancellation policy?

Deposits are nonrefundable for orders over $150

 

Cancellation Policy: orders can be canceled up to 72 hours (3 days) before the delivery date. Any cancellations made after 72 hours notice are nonrefundable. 

How long will my graze last?

We suggest eating your graze the day it is delivered - this guarantees freshness!

If you must wait to graze - our boxes and platters are good for 24 hours. We can not guarantee freshness past 24 hours.

Help I still have more questions!

No problem at all! Reach out to me at grazinghaus@gmail.com and we will set up a conference call talking cheese is my favorite hobby!

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Contact Us:

Ali Strauss: owner and operator

Email: grazinghaus@gmail.com

Phone: 239-223-0777

Address: SW Cape Coral, FL

Hours: 

  • Monday - Closed

  • Tuesday-Sunday - Appointment Only